No payment protection
0%held until delivery
We hold the full order total before the seller accepts. After acceptance, the seller is paid in full and no payment remains held for a refund.
Learn what to check before buying, which warning signs to take seriously and when to get medical help. See what our document checks and payment protection cover and what they do not.
This guide is for education only and is not medical advice. Pephub does not give dosing, diagnosis or treatment advice. Consult a qualified healthcare professional before using any substance, and seek emergency care for severe reactions.
This section is being written. Check back soon.
This section is being written. Check back soon.
This section is being written. Check back soon.
This section is being written. Check back soon.
This section is being written. Check back soon.
There are 10 possible checks: 5 for the seller's company and 5 for a product. Sellers provide documents for our team to review. Green means the document is current and has been reviewed; grey means it has not. These checks do not guarantee that a product is safe to use.
See which company documents, contact details and quality certificates our team has checked.
See whether independent lab reports are available for the product batch. A report does not prove that a product is safe to use.
A badge does not last forever. Vendors have to send fresh proof regularly; if they don't, the badge turns grey and stops counting towards the score.
A badge is green only while the proof behind it is still valid. Hover over or tap a badge to see what it covers and until when.
The score counts current, reviewed documents, not product safety. More green badges mean more checks are complete, but no score guarantees that a product is safe to use.
Example: 4 green vendor badges + 3 green product badges = 7/10.
You pay Pephub, not the seller. We hold the full total before the seller accepts. After that, each seller's protection level determines whether all, half or none stays held until delivery is confirmed. Only money still held can be returned after a problem, usually as Pephub store credit.
0%held until delivery
We hold the full order total before the seller accepts. After acceptance, the seller is paid in full and no payment remains held for a refund.
50%held until delivery
We hold the full order total before the seller accepts. After acceptance, half stays held until delivery is confirmed.
100%held until delivery
We hold the full order total before the seller accepts and keep it held until delivery is confirmed.